Delivery & Returns

Local Delivery

Local delivery within Cardiff is available on all orders over £10 for £2.95. Orders over £40 are delivered FREE

Orders are delivered on Monday evenings & Friday evenings between 6-8pm. Orders placed between 4pm Friday and 4pm Monday will be delivered Monday evening. Orders placed 4pm Monday to 4pm Friday will be delivered Friday evening.

You’ll receive a text when your order is on its way – please only order if you will be home between 6-8pm on the designated day. No smaller delivery window can be given. The fee for failed deliveries will not be refunded. If a delivery needs to be reattempted it will become chargeable again.

Returns

In the unlikely event a product arrives with serious damage or in poor health, please contact me as soon as possible including pictures of any damage – I’ll do everything I can to make it right!

I’m afraid returns cannot be accepted for plants which arrive in good condition. Should you be having any problems with plant health down the line, feel free to get in touch for some free care advice

Returns for unwanted non-plant products are accepted so long as a request is made within 14 days of purchase.